Brandkit Help Centre

You can find how to guides, articles, tips and tricks and documentation about Brandkit software.

Please note: This Help Center is aimed at Brandkit account Owners and Admin users. End-users shoud consult the FAQs provided in each Brandkit.

To use this site: First view the Admin interface map below.
Then choose a topic cluster (Getting Started, FAQs, How to, Tricks,Training Video) or just search.

If you can't find what you need, please email Brandkit Support for assistance: or contact us.

Follow us on Twitter for Status updates

~ but first ~

Admin Interface Map
(the Admin interface explained)

Screenshot of Brandkit Admin interface

Admin Main Menu (left-hand side)

  • (1) To Do - The To Do list, displays a list of items that need attention (e.g. Draft Assets, Access Requests, etc). It includes a count of open items. Clicking the To Do icon will open a To Do page. Click each item on that page to take action:
    • Pending Requests - lists Download Requests that need answering.
    • Unapproved Assets - List of Draft (Unapproved) Assets
  • (2) Assets - Assets, displays the Asset Gris and is the default view when logging into Admin:
    • Grid - The default Assets view.
    • Albums - List of all Albums
    • Uploads - List of all Uploads
    • Syndications - List of all Syndications (Advanced feature)
    • Tags - List all Tags.
  • (3) Users - Users displays a list of users registered in the system where Admins can Manage Users, send user Invitations and manag Requests:
    • Users - Manage users.
    • Invitations - Manage Invitations
    • Requests - List of all Download Request (pending and aleady processed)
  • (4) Reports - Reports displays the Contenet Analytcs Dashboard. Web Analytics and other reports are availkable from the sub-menu:
    • Web Analytics Dashboard
    • Content Analytics Dashboard
    • Assets Metadata - Filterable and downloadable list of Asset metadata
    • Assets Activity - Filterable and downloadable list of Activity per Asset
    • Account Activity - Filterable and downloadable list of Activity in the Account
    • Users Activity - Filterable and downloadable list of Activity per User
    • Top Downloads - List of Assets by download count
    • Top Views - List of Assets by view count
    • Top Sources - List of source domains for account activity
    • Top Users - List of Users by activity
  • (5) CMS - CMS is where you can edit the Brand Portal design and layout, edit portal page copy, etc.
  • (6) Settings - Settings is wehere you configure your account settings. Some items are available to the Owner User Role only.
  • (7) System - System is only accessible by Brandkit support staff and is wehre system wide settings are managed.
  • (8) Info - Info link to the Brandkiit Help Centre.
  • (9) Sub menus - Each of the above has a sub-menu.

Asset Grid - Page

  • (14) Searchbox - use the Searchbox to search primary meta fields - will also display filter selections.
  • (15) Clear Searchbox button - Clears the current search in the searchbox.
  • (16) Advanced search Filter - Use Advanced search to search in specific metadata fields.
  • (17) Sort order - Changes the sort order of Assets in the search results below.
  • (18) Asset Grid - Display all the Assets in the current search result (or all assets if there is no search).
  • (19) Asset Card - Each asset is displayed with a thumbnial, basic information and 3 action buttons (Select, Download and Share). Click the Asset card to open the Asset's Asset Page.

Admin Personal Menu (top right side)

  • (10) + - Add Assets. You can choose between uploading files, writing posts, adding a link tian external url, ingesting from Google Drive and more.
  • (11) Portal (smiley-face browser icon) - Switch to the Portal interface (You can switch back to the Admin interface by clicking the Cog wheel icon in the Portal interface).
  • (12) My Menu (your initials in a circle) - Displays a list of personal options such as My profile, My History, My Notifications, Logout, etc
  • (13) Basket - Opens the Basket to display your currently selected Assets. The Basket menu provides several batch operation options:-
    • Edit - Opens the batch edit/batch operations menu.
    • Save - Launches the Save workflow for the Assets selected in the Basket
    • Share - Launches the Share workflow for the Assets selected in the Basket
    • Download - Launches the Download workflow for the Assets selected in the Basket
    • Clear All - Clears the Basket by deselecting all Assets in the Basket.